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Microsoft Teams Enterprise Update – September 2026

Yes, it's September already — hope you had a good summer break. If you manage Teams Rooms on Android, Teams panels or Teams phones from the Teams Admin Center, that stops by 30 September — weeks away. Also inside: Microsoft's written answer to "Windows or Android?"

Voice AI From POC to Production - The Key Lessons - Chris Bailey, Maersk

Chris Bailey leads voice and contact centre infrastructure engineering at shipping giant Maersk, where his team has spent the past year moving voice AI from proof of concept into live production.

Mahendra Sekaran, Microsoft CVP, on AI Transformation, Copilot, Work IQ, and Multi-Model Agentic AI

Mahendra Sekaran, Corporate Vice President for M365 Core communications and collaboration at Microsoft, returns to give an engineering-side view of how AI is reshaping planning, development and the comms stack.

Beyond the Licence: Lessons from a Global Microsoft E7 Transformation and AI adoption

Ally Ward, Microsoft lead at global law firm Norton Rose Fulbright, and Kevin Spence, her technical lead across the M365 platform, walk through the firm's move of 2,500 of 8,000 users from E5 to E7.

How Pure IP Is Transforming Voice With AI and the Intelligent SIP Edge

Adnon Dow, Chief Strategy and Product Officer at Pure IP and formerly of Bandwidth, Cisco and Motorola, sets out how the carrier is moving from transport-only SIP trunking to an "intelligent SIP edge" that enriches calls in the network.

The Copilot super app starts landing and two device deadlines

Microsoft has begun merging the consumer Copilot and Microsoft 365 Copilot apps into one, with a new icon and URL — and Recall exclusions won't carry over. Plus containment guidance for autonomous agents, 30 million paid Copilot seats, and two device deadlines.

Microsoft 365 Copilot Super App, Passkeys Enforcement & More: Top Enterprise Changes

In the first episode of our new format, Tom Arbuthnot (Empowering.Cloud) and Rolf (Change Cockpit) break down the biggest Microsoft 365 enterprise changes you need to know about

Microsoft Teams Phone: Recent New Features and What's Coming with Emily Kirby, Microsoft

Emily Kirby, Senior Product Manager on the Microsoft Teams Calling team, now owns the core calling space including multi-line, emergency calling and SBA.

Javed Khan, CEO of Neat, on the Future of Meeting Rooms and New Capabilities with On-Device AI

Javed Khan, four months into the CEO role at Neat and previously head of Cisco's collaboration business and a stint at autonomous driving software firm Aptiv, sets out his view on where meeting room technology goes next.

Microsoft 365 Enterprise Update August 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for August 2026

Understanding Agent 365 Hands On: Managing and Securing AI Agents with Microsoft's Graham Hosking

Graham Hosking, Senior AI Solutions Engineer at Microsoft looking after software developers and ISVs across Europe, takes a demo-led walk through Agent 365 — how it registers, observes and secures agents built in Microsoft platforms, in pro-code frameworks like LangChain, and on Amazon, Google…

Microsoft's FY26 numbers, Nadella's MAI strategy and OpenAI as subprocessor

Microsoft's FY26 year-end results revealed over 30 million paid Microsoft 365 Copilot seats, net seat adds more than doubling quarter over quarter, and nearly 40 million agents registered in Agent 365.

Microsoft Places Updates Explained: Desk Booking, Room Booking and AI with Martin Boam, Microsoft

Martin Boam, an Architect in Microsoft's Field and Partner Centre of Excellence, walks through the current state of Microsoft Places, covering the April 2025 licensing changes, room and desk booking demos, Wi-Fi-based work location, the new admin portal and where Copilot and Work IQ fit in.

Dynamics 365 Contact Center Explained with Alpana Bajaj, at Microsoft

Alpana Bajaj leads the growth and product charter for Dynamics 365 Contact Center and Conversation AI at Microsoft, having worked on the product since its omnichannel and customer service days.