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Microsoft Places Deep Dive with Microsoft - Customer Feedback, Deployment, Licensing | Insider Live

In this Empowering.Cloud Insider Live session, Chris Fitzsimmons is joined by Brennan McReynolds and Craig McClellan for an honest look at Microsoft Places.

Enterprise Voice Infrastructure Options On-Prem. Private Cloud and Cloud-Native with Ribbon and AWS

Gordon Eddy, VP of Product Management at Ribbon Communications, discusses the evolution of enterprise voice infrastructure—from on-prem appliances to cloud-native, public cloud deployments—and Ribbon's new strategic collaboration with AWS.

Microsoft 365 AI Workplace Update March 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for March 2026.

Tony at NWN Explains How They Deliver Multi-Platform UCaaS at Scale with NUWAVE iPILOT

Executive Summary  NWN manages nearly 200,000 telephony seats across Microsoft Teams, Zoom Phone, and Cisco Webex from a single carrier platform. By partnering with NUWAVE iPILOT instead of building their own carrier infrastructure, they achieved global scale in 25+ countries while maintaining the flexibility to port numbers independently from

Microsoft 365 AI Workplace Update February 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for February 2026.

Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits

Marcel Gaufroid, Head of Sales – EU, at Luware shares a practical, step-by-step approach to implementing AI in the contact centre using Luware Nimbus, drawn from real-world experience with over a thousand customers.

Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context

Brennan McReynolds, Product Strategy Lead for Microsoft Places, at Microsoft, shares what changed during Places’ first full year in general availability and what is coming next as hybrid work patterns continue to shift.

Pure IP's Platform Strategy that Simplifies Enterprise Communications

Adnon Dow, Chief Strategy Officer, at Pure IP discusses the company's strategy for meeting enterprise customers where they are and simplifying the complexity of distributed communications.

Microsoft 365 AI Workplace Update January 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the first update of 2026.

Microsoft 365 and Copilot Enterprise Update December 2025

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the last update of 2025.

AI Voice Agents with Azure Communication Services

Sean Keegan, Developer Evangelist for Azure Communication Services at Microsoft, explores communication APIs and building AI-powered voice solutions with Tom Morgan, Microsoft MVP and Software Engineer at Cloud Interact.

All the Microsoft Ignite 2025 announcements in 24 minutes

Microsoft MVP Rolf Tröndle gives a comprehensive walkthrough of the news from Microsoft Ignite 2025.

Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle

Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.

Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify

Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams