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Product Briefing

The 5 Microsoft Teams Phone User Personas for Deployment Success

The 5 Microsoft Teams Phone User Personas for Deployment Success

The 5 Microsoft Teams Phone User Personas - how many have you met? Thanks to Alistair Pidd for an insightful discussion on the different User personas associated with Microsoft Teams Phone, considering the different requirements for diverse business environments.

Ribbon Edge 8500 & Use Cases for a Scalable Modular SBC/Gateway/Router with Application Support

Ribbon Edge 8500 & Use Cases for a Scalable Modular SBC/Gateway/Router with Application Support

The latest addition to Ribbon's Edge 8000 series, the Edge 8500, brings enhanced scalability and modularity to enterprises maintaining legacy voice infrastructure while migrating to cloud services. Senior Director Gordon Eddy showcases how this robust appliance addresses critical enterprise communications needs. * The Edge 8500 features expansion slots supporting

Extending Microsoft Teams Phone to Meet Organisational Requirements

Extending Microsoft Teams Phone to Meet Organisational Requirements

Diana Florea, Director of Product Management at Pure IP explores the many ways to extend Teams Phone and how Pure IP is innovating in the world of Microsoft Teams telephony solutions to enhance business communication. * Telephony connectivity options include Direct Routing and Operator Connect. * Pure IP's global PSTN

Behind the scenes at the Microsoft Innovation Hub London with Al Eardley

Behind the scenes at the Microsoft Innovation Hub London with Al Eardley

The Microsoft Innovation Hub in London is designed to help clients identify business challenges and develop technology solutions through hands-on experiences. Join Tom Arbuthnot in this video as he explores the Hub with Al Eardley, Architect at a Microsoft Innovation Hub. * Envisioning Theatre with a 10-meter LED wall as well

Unlocking AI efficiency in Landis Attendant Console and Contact Center for Microsoft Teams

Unlocking AI efficiency in Landis Attendant Console and Contact Center for Microsoft Teams

Preston Martin and Paul Martin at Landis UC Technologies, demo real world AI use cases in Landis Attendant Console and Contact Center. * How Landis is leveraging AI to provide practical tools like transcription and database lookups, empowering agents during customer interactions * Capabilities of their Agent AI Assistant include automatically generating

Understanding Neat App Hub: Features, Functions & Flexibility

Understanding Neat App Hub: Features, Functions & Flexibility

MVP Graham Walsh, Director, Global Technical Sales, Alliances at Neat, walks us through the functionalities and benefits of Neat's new App Hub mode. * Neat App Hub Mode is a third option for Neat devices, alongside Zoom and Microsoft Teams, allowing for expanded functionality and tested third-party apps * Neat

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

John Corbett, Director of Recording Solutions EMEA and APAC at AudioCodes, and Richard Hill, Senior Solution Consultant at Marlin Communications, discuss AudioCodes' Meeting Insights and real-world success stories. * Meeting Insights automates the creation of meeting summaries, action points and Q&A, improving efficiency. * Initially designed for Microsoft Teams,