Empowering.Cloud

Sign in Subscribe

Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

CTO of LabourNet on Microsoft Teams Phone and Contact Centre with a Dispersed National Workforce

CTO of LabourNet on Microsoft Teams Phone and Contact Centre with a Dispersed National Workforce

Mike Love, CTO at LabourNet — a South African HR, payroll and legislative compliance firm operating from major cities down to remote regional offices — explains why the business standardised on Microsoft Teams Phone and added Landis Contact Centre for availability-based routing. He is joined by Jane

Microsoft's Jeff Teper - SharePoint at 25, Past, Present, and AI Future

Microsoft's Jeff Teper - SharePoint at 25, Past, Present, and AI Future

Jeff Teper, President of Microsoft 365 Collaborative Apps and Platforms, marks SharePoint's 25th anniversary with a look back at its origins in Site Server and the FrontPage server extensions, the painful multi-tenant cloud transition, and the MySite feature that IT switched off and which later beca

AI enabling real-time communications with Adam Jacobs, IC3 Principal Program Manager at Microsoft

AI enabling real-time communications with Adam Jacobs, IC3 Principal Program Manager at Microsoft

Adam Jacobs is a Principal Program Manager in Microsoft's IC3 team, the real-time communications platform behind Teams, having previously been an IT Director in UK financial services and spent a decade at Polycom. He explains how AI features are re-shaping platform and cost decisions at Teams scale,

Scaling Microsoft Teams Phone and Teams Rooms at BAE Systems with Andrew Wigmore

Scaling Microsoft Teams Phone and Teams Rooms at BAE Systems with Andrew Wigmore

Andrew Wigmore is Teams Product Owner at defence contractor BAE Systems, where he has spent almost 40 years, moving from flight control software for Typhoon to owning all things Teams. He talks through migrating 45,000 phone numbers from Skype for Business in a single Friday morning, running Operato

Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran

Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran

Mahendra Sekaran is the Microsoft CVP responsible for product management and data science across IC3 (Intelligent Conversations and Communication Cloud), the media, messaging, calling and PSTN platform beneath Teams, Dynamics and Copilot. He talks to Tom Arbuthnot about reimagining the phone experie

The role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks

The role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks

Jenny Hicks is Technical Director at Midwich UK, having moved from mainstream and technical AV into UC as the category became the distributor's second largest. She explains what AV distribution actually does for vendors, integrators and end customers, and gives a candid read on why the expected 2025

Logitech's New Rally AI Cameras and Multi-Camera Microsoft Teams Rooms with Henry Levak

Logitech's New Rally AI Cameras and Multi-Camera Microsoft Teams Rooms with Henry Levak

Henry Levak, VP of Product for Logitech for Business, walks through Logitech's ISE 2026 hardware announcements — the dual-camera Rally AI Camera Pro, the digital-only Rally AI Camera with in-wall enclosure, and multi-camera support for up to four cameras on Microsoft Teams Rooms on Windows. He also