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Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

Tampa International Airport - Embracing Microsoft Teams and AV Innovation

Tampa International Airport - Embracing Microsoft Teams and AV Innovation

Doug Wycoff, Director of Digital Technologies and Innovation at Tampa International Airport, and Rebecca Criswell, his long-standing Account Manager at AVI-SPL, walk through the airport's Teams estate, from 30-plus standardised meeting rooms and badge-based hot desking to LED signage in the terminal

Microsoft Copilot's Role in Compliance, Governance and Adoption

Microsoft Copilot's Role in Compliance, Governance and Adoption

Ragnar Heil is a Microsoft MVP and Business Development Manager at HanseVision, a Bechtle company, and a former Microsoft Germany and Rencore employee who co-leads its Employee Experience competence centre. He talks to Tom Arbuthnot about why Copilot has forced governance and compliance up the prior

Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill

Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill

Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity, specialises in contact centre solutions across the Microsoft estate. He traces the lineage of Dynamics 365 Contact Center from Customer Care Framework through DCCP, unpicks the licensing and consumption charges, and sets o

AudioCodes CEO Shabtai Adlersberg - The AudioCodes journey, Hardware to SaaS to AI

AudioCodes CEO Shabtai Adlersberg - The AudioCodes journey, Hardware to SaaS to AI

Shabtai Adlersberg, co-founder, CEO and President of AudioCodes, traces the company's 31-year climb from voice algorithms and DSP chipsets to gateways, SBCs, managed services and now conversational AI. He explains the strategic bets behind the Microsoft partnership, the shift from hardware to SaaS,

Microsoft M365 Telco Strategy with Taimoor Husain

Microsoft M365 Telco Strategy with Taimoor Husain

Taimoor Husain leads global telco go-to-market strategy for Microsoft 365 at Microsoft. Recorded in person at Shure's London office, he covers the origins and growth of Operator Connect, how customers choose between Calling Plans, Direct Routing, Operator Connect and Teams Phone Mobile, the SMB whit

What is the True Value of Copilot?

What is the True Value of Copilot?

Brett Johnson is a long-serving Microsoft technical specialist who has moved from Exchange support, unified comms and Surface into an EMEA Microsoft 365 + Copilot Global Black Belt role. He talks to Tom Arbuthnot about how the GBB function unblocks customer deals, where Copilot is delivering real va

Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft

Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft

Mahendra Sekaran is Corporate Vice President for Teams Phone in Microsoft 365, leading the IC3 (Intelligent Conversations and Communications Cloud) organisation as well as Microsoft's global telco strategy, after 19 years working on unified communications from Live Communications Server onwards. He