Skip to content

Empowering.Cloud

Sign in Join free

Latest

Everything we publish, newest first: briefings, podcast episodes, newsletter issues and monthly updates.

What is the True Value of Copilot?

What is the True Value of Copilot?

Brett Johnson is a long-serving Microsoft technical specialist who has moved from Exchange support, unified comms and Surface into an EMEA Microsoft 365 + Copilot Global Black Belt role.

Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft

Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft

Mahendra Sekaran is Corporate Vice President for Teams Phone in Microsoft 365, leading the IC3 (Intelligent Conversations and Communications Cloud) organisation as well as Microsoft's global telco strategy, after 19 years working on unified communications from Live Communications Server onwards.

Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager

Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager

Alan Ross leads the product management team behind Dynamics 365 Contact Center in Microsoft's Dynamics engineering group. He unpacks how the new standalone SKU replaces the Digital Contact Center Platform messaging, how it decouples from Dynamics 365 Customer Service, where Copilot fits for agents…

Neat and Shure’s Integration: What is the Benefit to Customers?

Neat and Shure’s Integration: What is the Benefit to Customers?

Sherri Pipala, Senior Director of Global Alliances at Neat, and Tyler Troutman of Shure's strategic market development team join Tom Arbuthnot on location at Shure's London office to explain how the two vendors' co-engineering work lets Shure microphone and DSP systems plug into Neat's…

Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers

Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers

Shawn Harry is an independent Microsoft 365 solutions architect who has worked in the unified communications space since the Exchange 5.5 and OCS days, delivering large Teams deployments for finance, legal and public sector clients.