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Support Timelines for Android Teams Rooms and Phones - a Customer Perspective

Support Timelines for Android Teams Rooms and Phones - a Customer Perspective

Dan Hall is Global IT Collaboration Solution Owner at a large global manufacturing organisation, running Teams for voice, meetings and rooms after moving off an on-premises Avaya PBX.

Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager

Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager

Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway, joined the team before the service went GA in December 2021. He explains how SIP Gateway grew from basic call handling on legacy IP phones into a core part of the Teams Phone story covering DECT, analogue gateways and…

DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience

DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience

Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse — part of Germany's DERTOUR group and the REWE group, and one of Europe's largest tour operators — talks through the move off Avaya to Microsoft Teams voice and the four-year deployment of Landis Contact Center.

Lessons from BT's Large Scale Microsoft Teams Rooms Deployment

Lessons from BT's Large Scale Microsoft Teams Rooms Deployment

James Robinson spent 12 years at BT, finishing as head of audiovisual and office technology, and has now set up his own consultancy, AVenture Audio Visual.

Microsoft Devices Ecosystem Platform (MDEP) Explained

Microsoft Devices Ecosystem Platform (MDEP) Explained

Yoav Barzilay, a Microsoft Senior Product Manager on the Microsoft Devices Ecosystem Platform (MDEP) team and previously part of the Surface Hub effort, explains what MDEP is and how Microsoft's AOSP distribution fits alongside OEM Android builds in the Teams devices ecosystem.