What is the True Value of Copilot?
Brett Johnson is a long-serving Microsoft technical specialist who has moved from Exchange support, unified comms and Surface into an EMEA Microsoft 365 + Copilot Global Black Belt role.
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Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft
Mahendra Sekaran is Corporate Vice President for Teams Phone in Microsoft 365, leading the IC3 (Intelligent Conversations and Communications Cloud) organisation as well as Microsoft's global telco strategy, after 19 years working on unified communications from Live Communications Server onwards.
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Alan Ross leads the product management team behind Dynamics 365 Contact Center in Microsoft's Dynamics engineering group. He unpacks how the new standalone SKU replaces the Digital Contact Center Platform messaging, how it decouples from Dynamics 365 Customer Service, where Copilot fits for agents…
Teams Rooms Android Custom Backgrounds and Technical Bootcamp Videos
Custom backgrounds land for Teams Rooms on Android in update 1449, display scaling arrives on Windows rooms, digital signage with Appspace and XOGO is due in September, and the Teams Rooms, Phone and Copilot Partner Technical Bootcamp videos are now on demand.
Neat and Shure’s Integration: What is the Benefit to Customers?
Sherri Pipala, Senior Director of Global Alliances at Neat, and Tyler Troutman of Shure's strategic market development team join Tom Arbuthnot on location at Shure's London office to explain how the two vendors' co-engineering work lets Shure microphone and DSP systems plug into Neat's…
Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers
Shawn Harry is an independent Microsoft 365 solutions architect who has worked in the unified communications space since the Exchange 5.5 and OCS days, delivering large Teams deployments for finance, legal and public sector clients.
Microsoft Teams Monthly Update August 2024
The August 2024 round-up of everything new in Microsoft Teams — features that have shipped, rollouts currently in flight, and the roadmap, client and admin changes IT service owners and UC/AV teams should be planning for.