Skip to content

Empowering.Cloud

Sign in Join free

Tom Arbuthnot

Microsoft MVP and founder of Empowering.Cloud and ChangePilot. Host of the Teams Insider podcast and author of the M365 Perspective newsletter, covering Microsoft 365, Teams and Copilot for enterprise service owners.

Microsoft 365 AI Workplace Update January 2026

Microsoft 365 AI Workplace Update January 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the first update of 2026.

Scaling Microsoft Copilot Adoption 22,000 Diverse Users at Centrica

Scaling Microsoft Copilot Adoption 22,000 Diverse Users at Centrica

Bill Compton, Head of Digital Adoption at Centrica, has spent nearly 30 years at the energy group and now runs adoption for a 22,000-strong workforce split roughly evenly between knowledge workers, call centre agents and field engineers.

Microsoft 365 and Copilot Enterprise Update December 2025

Microsoft 365 and Copilot Enterprise Update December 2025

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the last update of 2025.

Copilot and Agent Adoption in the Big Four Professional Services Firms

Copilot and Agent Adoption in the Big Four Professional Services Firms

Mo Khalifa, an AI Workforce Specialist at Microsoft covering the Big Four professional services firms, returns to the podcast after a spell at HP Poly and a previous stint in the Teams Rooms business.

From PBX to Microsoft Teams and Voca Contact Centre at the Chartered Institute of Housing

From PBX to Microsoft Teams and Voca Contact Centre at the Chartered Institute of Housing

Richard Sewell, IT Manager at the Chartered Institute of Housing, walks through a decade of telephony change at a 100-user membership body — ISDN30 PBX, hosted VoIP handsets, a third-party UCaaS soft client, and finally Teams Phone with direct routing and AudioCodes Voca for contact centre.