NEW Neat Board 32 & Neat Pad Pro: Full Product Walkthrough & Key Features Darin Worthington, Product Specialist at Neat, walks through two upcoming products from the Neat portfolio: the Neat Board 32 and the Neat Pad Pro.
Enterprise Voice Infrastructure Options On-Prem. Private Cloud and Cloud-Native with Ribbon and AWS Gordon Eddy, VP of Product Management at Ribbon Communications, discusses the evolution of enterprise voice infrastructure—from on-prem appliances to cloud-native, public cloud deployments—and Ribbon's new strategic collaboration with AWS.
Tony at NWN Explains How They Deliver Multi-Platform UCaaS at Scale with NUWAVE iPILOT Tony McQueen, VP of UC & Collaboration at NWN, on managing nearly 200,000 telephony seats across Microsoft Teams, Zoom Phone and Cisco Webex in 25+ countries — and why NWN chose NUWAVE iPILOT over building its own carrier infrastructure.
Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits Marcel Gaufroid, Head of Sales – EU, at Luware shares a practical, step-by-step approach to implementing AI in the contact centre using Luware Nimbus, drawn from real-world experience with over a thousand customers.
Pure IP's Platform Strategy that Simplifies Enterprise Communications Adnon Dow, Chief Strategy Officer, at Pure IP discusses the company's strategy for meeting enterprise customers where they are and simplifying the complexity of distributed communications.
AudioCodes Voca is Teams Unify Certified – discussing AI, Azure, and Smarter Contact Centres Gidi Adlersberg, Voca Business Line Manager at AudioCodes, unpacks the evolutions of Voca CIC, now one of only five Microsoft Unify-certified Contact Centres.
Understanding the Importance of SOC 2 Type II Compliance when Choosing Cloud Services Steve Jump, Cyber Risk Governance Advisor and Chief Security Officer at Numonix, discusses the critical importance of SOC 2 Type II certification.