Customer and Agent Assist AI Demos in Landis Teams Contact Center and Attendant Console
Preston Martin and Shannon Martin, Account Executives at Landis, demo practical AI for their Microsoft Teams Contact Centres and Attendant Console
Microsoft Teams
Microsoft Teams Pro Management Portal AI: What’s Possible Today and Roadmap
Microsoft’s Alvin Tsou, Product Manager at Microsoft, and Andrew George, Principal Engineering Manager at Microsoft, explain the new AI assistant in the Teams Pro Management Portal and where it’s heading.
Understanding Microsoft Teams Channel Agents: Use Cases, Features, Workflows and Demo
Sandhya Rao, Principal Group Product Manager, Teams Core AI at Microsoft, explains Microsoft Teams channel agents, now in public preview.
Microsoft Teams Monthly Update October 2025
MVP Tom Arbuthnot shares the key developments in Microsoft Teams and Microsoft 365 Copilot for October 2025.
Microsoft Teams Monthly Update September 2025
Tom Arbuthnot shares the key developments in Microsoft Teams and Microsoft 365 Copilot for September 2025.
Microsoft Teams Monthly Update August 2025
In this comprehensive Teams Monthly Update for August 2025, Tom Arbuthnot provides a detailed rundown of the latest developments in Microsoft Teams and related technologies.
Special thanks to Logitech for their continued support.
Microsoft Ends Charges for Select Teams Metered Graph APIs
As of August 25, 2025, Microsoft will cease charging for several Graph APIs, including Teams exports, transcripts, and meeting recordings (MC1122144). This removes cost barriers for apps using advanced Teams data.