Trends in UCaaS and AI with Craig Durr and Kevin Kieller
Analysts Kevin Kieller (EnableUC, BC Strategies) and Craig Durr (The Collab Collective) join Tom Arbuthnot live from Comms vNext to compare how the major UCaaS vendors are approaching AI.
Teams Insider
The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.
Listen to Teams Insider
Weekly conversations with Microsoft product leads, enterprise service owners and industry experts. Every episode below has video, audio and AI-summarised key insights.
Inside Gong’s AI Microsoft Teams Integration
Patrick Burke leads go-to-market for technology partnerships at Gong, the revenue AI platform. He explains how Gong captures and analyses sales conversations, why it partners with Numonix's recording-as-a-service to get compliant media from Microsoft Teams calls, and where agentic AI and MCP could…
Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR
Reto Schadegg, Global IT Infrastructure Manager at reinsurance group SCOR, describes replacing the video estate across 200 rooms in 35 offices and around 30 countries inside a 90-day window forced by an expiring backend contract.
Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose
Michael Levy, CEO of recording vendor Numonix, explains what separates compliance-grade recording from Teams' native convenience recording, how Microsoft's compliance recording certification programme actually works, and the engineering effort needed to keep up with Teams API changes such as bot…
Bookable Desks in Microsoft Teams Explained
Evie Grimshaw, a product manager on the Microsoft Teams Devices team responsible for Teams panels and bookable desks, explains how desk booking works across Microsoft Places and the Teams desktop client.
Exploring Teams Phone Mobile: Mobile UCaaS Integration in Enterprise
Adam Holtby, principal analyst leading workplace transformation research at Omdia, joins Tom Arbuthnot to examine why mobile UCaaS offers such as Teams Phone Mobile and Webex Go have been slower to land than expected.
Copilot and AI in the Legal Sector and Work Transformation - Matt Peers, Global COO, Pinsent Mason
Matt Peers is Global COO at Pinsent Masons, a 3,500-person law firm across 28 offices, having previously held CIO and COO roles at a Big Four firm and a Magic Circle law firm.