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An Expert Briefing on tracking down Teams chat and channel messages — where conversations are actually stored, how search behaves in the client versus Purview eDiscovery, and what admins and compliance teams need to know to find the right content.

An expert briefing on Microsoft Mesh — the immersive 3D spaces built into Microsoft Teams. Where Mesh fits alongside standard Teams meetings, what you need to set it up, the hardware and licensing considerations, and the scenarios it genuinely suits, from town halls to onboarding and training.

A step-by-step Expert Briefing on preparing an AudioCodes SBC for Teams Direct Routing \u2013 from TLS contexts and certificates to media realms, SIP interfaces, IP profiles and the classification and routing rules that connect your PSTN trunk to Microsoft Teams.

An Expert Briefing walkthrough of Copilot Studio: creating a custom agent, connecting knowledge sources and topics, testing conversations, then publishing and managing the chatbot inside Microsoft Teams.

An Expert Briefing on Microsoft Teams voice apps: how call queues and auto attendants are built, licensed with resource accounts, routed to agents, and configured for holidays, overflow and reporting.

An Expert Briefing on advanced Microsoft Teams call troubleshooting: digging past the basics with Call Analytics and CQD, reading media paths and jitter, packet loss and round-trip time, and pinpointing whether the network, the device or the tenant configuration is to blame.

A first look at the Microsoft Copilot Dashboard: where to find it, what readiness, adoption and impact metrics it surfaces, and how IT service owners can use it to track Copilot rollout.