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Everything we publish, newest first: briefings, podcast episodes, newsletter issues and monthly updates.

All the Microsoft Ignite 2024 announcements in 36 minutes

All the Microsoft Ignite 2024 announcements in 36 minutes

Microsoft MVP Rolf Tröndle condenses the entire Microsoft Ignite 2024 news cycle into 36 minutes — the Copilot, Teams, Microsoft 365 and security announcements that actually matter to service owners, and what they mean for your roadmap.

Jabra Enhance Value with Device Updates

Jabra Enhance Value with Device Updates

Josh Blalock, Chief Video Evangelist at Jabra and a long-standing Microsoft MVP, walks through the PanaCast video portfolio and the firmware-led feature adds that have kept the PanaCast 50 current since launch.

The Future of Event Management with Microsoft Teams

The Future of Event Management with Microsoft Teams

Preethi Ramarathinam leads product for Microsoft Teams virtual events and external meetings at Microsoft. She walks through the internal and external use cases for webinars and town halls, the production capabilities such as NDI and green room, the new webinar APIs and marketing automation…

Microsoft Teams Transcription and Compliance Controls

Microsoft Teams Transcription and Compliance Controls

An Expert Briefing on the admin side of Microsoft Teams transcription: where the policy switches live, who can start and stop a transcript, how meeting recordings and transcripts are retained and surfaced to eDiscovery, and the consent and privacy questions IT service owners need answered before…

Initial Teams Direct Routing Configuration of an AudioCodes SBC - Part 2

Initial Teams Direct Routing Configuration of an AudioCodes SBC - Part 2

Part 2 of the AudioCodes SBC walkthrough picks up the Direct Routing build: TLS contexts and certificates, media realms, SIP interfaces, proxy sets and IP groups, plus the classification and routing rules that get calls flowing between Teams and the PSTN.

Microsoft Teams Monthly Update November 2024

Microsoft Teams Monthly Update November 2024

Our November 2024 round-up of everything shipping in Microsoft Teams — new meeting, chat and calling features, Copilot in Teams enhancements, Teams Rooms and device updates, admin centre changes, plus the retirements and rollout dates IT service owners need on their radar.

Queues App for Microsoft Teams Explained

Queues App for Microsoft Teams Explained

MVP Zach Bennett, Principal Architect at LoopUp, walks through the newly available Queues App for Microsoft Teams \u2014 covering features and licensing requirements, call routing options, queue and agent management, reporting and the roadmap.