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An Expert Briefing on the fundamentals of phone numbers in Microsoft Teams — how user and service numbers differ, where they come from with Calling Plans, Operator Connect and Direct Routing, and how they're acquired, ported and assigned.

A hands-on walkthrough of building resilience into AudioCodes SBC deployments for Microsoft Teams Direct Routing from HA pairs and geo-redundancy to SIP trunk failover, certificates and DNS considerations.

An Expert Briefing walking through the setup behind Teams live events tion and attendee permissions, producer and presenter roles, event policies in the Teams admin centre, and the settings worth checking before you go live.

An Expert Briefing on setting up Teams Audio Conferencing: licensing options, conferencing bridges and dial-in numbers, toll versus toll-free, PIN and meeting join settings, and the policies that control who can dial out.

Data residency questions come up in every tenancy review. This Expert Briefing unpacks where Microsoft 365 workloads actually live, how the EU Data Boundary works, and how to verify data location per service.

An expert briefing walking through how meetings are configured in Microsoft Teams — from meeting policies and settings in the Teams admin centre to lobby and join options, recording and transcription controls, and the practical decisions service owners face when rolling changes out to users.

An Expert Briefing walking through the fundamentals of Teams call troubleshooting: where to start when users report poor audio or dropped calls, which diagnostics and reports to reach for, and how to isolate network, device and client causes.