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Tom Arbuthnot

The 2026 Rebuild of Telco Voice — Why Containers, Automation and AI Are Needed

The 2026 Rebuild of Telco Voice — Why Containers, Automation and AI Are Needed

The Old Telco Infrastructure Model Is Breaking Telco network upgrades have always been a slow, careful, and expensive process. Multi-year projects. Historically, mission-critical kit was installed in large racks and, where possible, left alone until a change was really needed. A full network software upgrade measured not in

First Look at the Neat Board 32 Microsoft Teams Rooms With MDEP

First Look at the Neat Board 32 Microsoft Teams Rooms With MDEP

Graham Walsh, Microsoft MVP, Director of Global Technical Sales and Alliances at Neat, gives an exclusive first look at the Neat Board 32, the latest all-in-one collaboration device designed for huddle spaces and express-install meeting rooms.

The Lenovo Microsoft Teams Rooms Portfolio Explained and the Huddly Partnership

The Lenovo Microsoft Teams Rooms Portfolio Explained and the Huddly Partnership

Sean Langley, Smart Collaboration Technologist at Lenovo gives a lightning update on the Microsoft Teams Rooms on Windows portfolio and the growing partnership with Huddly.

Decoding Dynamics 365 Contact Center: Microsoft Teams Voice, New AI Agents, and Licensing

Decoding Dynamics 365 Contact Center: Microsoft Teams Voice, New AI Agents, and Licensing

Adam Ball, Co-founder and Vice President at Cloud Revolution and Microsoft MVP, Marcus Schmidt, Principal Program Manager, Dynamics 365 Product Team at Microsoft, and Taimoor Husain, M365 Telco Strategy Manager at Microsoft, discuss the what, why and how of Dynamics 365 Contact Center.

4 Ways to Improve Customer Experience With Landis Contact Center for Microsoft Teams

4 Ways to Improve Customer Experience With Landis Contact Center for Microsoft Teams

Preston Martin, Account Executive, and Paul Martin, Account Executive, at Landis Technologies share four practical ways the Landis Contact Center for Microsoft Teams improves customer experience, with all features available and proven today.

Microsoft 365 AI Workplace Update May 2026

Microsoft 365 AI Workplace Update May 2026

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for May 2026.

Microsoft Teams Rooms Cloud Video Interop vs. Direct Guest Join vs. Cross-Platform Meetings via SIP

Microsoft Teams Rooms Cloud Video Interop vs. Direct Guest Join vs. Cross-Platform Meetings via SIP

Joining Zoom, Webex, Google Meet or SIP meetings from Microsoft Teams Rooms (MTR)? Marius Nilsen, VP, Office of the CTO at Pexip, breaks down the three types of meeting Interop available and explains what each option means for your organisation.