Skip to content
Sign in Join free
Monthly Update

Microsoft Teams Monthly Update June 2024

Our monthly round-up of everything new in Microsoft Teams for June 2024 — the features rolling out now, admin and roadmap changes worth planning for, and what service owners, UC and AV teams should be telling their users.

Microsoft Teams Monthly Update June 2024

Tom Arbuthnot's June 2024 round-up covers the new Dynamics 365 Contact Center, launching 1 July and no longer dependent on Dynamics CRM, Microsoft Places entering public preview as part of Teams Premium, and Build announcements including Team Copilot and Copilot Studio agents. Also covered: Copilot+ PCs and Recall, new Teams devices, and the delayed retirement of Teams live events.

Chapters

  • Intro and Empowering Cloud content round-up
  • Dynamics 365 Contact Center announced
  • Microsoft Places enters public preview
  • Team Copilot from Microsoft Build
  • Proactive agents in Copilot Studio
  • Copilot+ PCs, Recall and the security debate
  • Teams Rooms on Windows update and new devices
  • Teams live events retirement delayed
  • Teams and channels improvements and custom emojis
  • Q&A, Android backgrounds and Teams phone updates
  • Copilot catch-up and upcoming events

Key insights

  • Dynamics 365 Contact Center launches on 1 July and, unlike the previous DCCP platform, does not require customers to run Dynamics CRM.
  • Microsoft Places is now in public preview, with a setup guide and preview sign-up, and will form part of Teams Premium.
  • Team Copilot acts as meeting facilitator, group collaborator and project manager, reaching preview later in 2024 under the Copilot for Microsoft 365 licence.
  • Copilot Studio agents, which run proactive multi-step business processes, are currently early access programme only and arrive later in 2024.
  • Copilot+ PCs require at least 16 GB RAM and a 40 TOPS or higher NPU; Microsoft has since made Recall optional and encrypted on disk.
  • Teams live events retirement, originally set for September 2024, has been delayed until town hall reaches feature parity.
  • Poly Studio G62 is certified for Teams Rooms on Android, and Logitech announced the MeetUp 2 USB BYOD device with network connectivity for remote management.
  • July brings Q&A voting, filtering and export for meetings and webinars, a people app on Teams phones, and explicit recording consent on physical phones.

Insights summarised by AI from the episode transcript, reviewed by the Empowering.Cloud team.

Next

Comments ()