Product Briefing

Preston Martin and Paul Martin of Landis UC Technologies demo practical AI in Attendant Console and Contact Center for Microsoft Teams "lo live transcription, database lookups, an Agent AI Assistant that writes call summaries and action items, and Intelligent Digital Assistants handling queries end…

Graham Walsh, Director of Global Technical Sales, Alliances at Neat, walks through App Hub mode — a third option alongside Zoom and Microsoft Teams that turns Neat devices into digital signage, visitor check-in and more, all deployed via Neat Pulse.

AudioCodes' John Corbett and Marlin Communications' Richard Hill unpack Meeting Insights: automated summaries, action points and Q&A for Microsoft Teams, with Zoom, Google Meet and Webex support on the way, plus real-world wins in legal and finance.

Luware's Markus Weisbrod (Nimbus Product Manager) and Martina Willig (Head of Presales) unpack the 2025 Nimbus roadmap: AI virtual customer assistants, agent coaching, omnichannel and parallel task handling, outbound calling workflows and richer customer journey reporting on one Teams-native…

Shannon Martin, Account Executive at Landis, installs the Landis Attendant Console on Tom's tenant in 103 seconds, then walks through one-click blind, safe and consult transfers, presence visibility and Teams compatibility.