All the Microsoft Ignite 2025 announcements in 24 minutes
Microsoft MVP Rolf Tröndle gives a comprehensive walkthrough of the news from Microsoft Ignite 2025.
Microsoft Teams
Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle
Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.
Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify
Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams
Microsoft Teams Monthly Update November 2025
Microsoft MVP Rolf Tröndle gives a comprehensive walkthrough of the news from Microsoft Ignite 2025.
Customer and Agent Assist AI Demos in Landis Teams Contact Center and Attendant Console
Preston Martin and Shannon Martin, Account Executives at Landis, demo practical AI for their Microsoft Teams Contact Centres and Attendant Console
Microsoft Teams Pro Management Portal AI: What’s Possible Today and Roadmap
Microsoft’s Alvin Tsou, Product Manager at Microsoft, and Andrew George, Principal Engineering Manager at Microsoft, explain the new AI assistant in the Teams Pro Management Portal and where it’s heading.
Understanding Microsoft Teams Channel Agents: Use Cases, Features, Workflows and Demo
Sandhya Rao, Principal Group Product Manager, Teams Core AI at Microsoft, explains Microsoft Teams channel agents, now in public preview.