Expert Briefing

An Expert Briefing on Microsoft Teams Rooms archetypes: how to match room types and sizes to the right device, camera and audio configuration, and build a repeatable standard across your meeting room estate.

An Expert Briefing on the intelligent meeting capabilities coming to Microsoft Teams — from intelligent recap and AI-generated notes to Copilot in meetings, speaker attribution and the licensing you need to unlock them.

An Expert Briefing walking through the Microsoft Teams devices landscape \u2013 from Teams Rooms systems and panels to desk phones and peripherals \u2013 covering certification, licensing tiers and day-to-day management for the people who own the estate.

An Expert Briefing on the contact centre choices available to Teams voice owners inative Teams Phone queues, the Connect, Extend and Power certification models, and how to weigh integration depth, licensing and routing needs before committing to a vendor.

A back-to-basics Expert Briefing on the building blocks of Microsoft 365: how the subscription suite fits together, where Office 365 ends and Microsoft 365 begins, and the licensing, identity and service concepts every IT service owner needs straight.

A back-to-basics Expert Briefing on Microsoft Teams: how chat, channels, meetings and calling fit together, where Teams sits in the wider Microsoft 365 stack, and what service owners need to understand before rolling it out or expanding its use.

An expert briefing on moving enterprise telephony to Microsoft Teams Phone: weighing Direct Routing, Operator Connect and Calling Plans, planning number porting and dial plans, handling analogue and contact centre edge cases, and phasing cutover so users stay productive.