Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

Listen to Teams Insider

Weekly conversations with Microsoft product leads, enterprise service owners and industry experts. Every episode below has video, audio and AI-summarised key insights.

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Beyond the Licence: Lessons from a Global Microsoft E7 Transformation and AI adoption

Ally Ward, Microsoft lead at global law firm Norton Rose Fulbright, and Kevin Spence, her technical lead across the M365 platform, walk through the firm's move of 2,500 of 8,000 users from E5 to E7.

How Pure IP Is Transforming Voice With AI and the Intelligent SIP Edge

Adnon Dow, Chief Strategy and Product Officer at Pure IP and formerly of Bandwidth, Cisco and Motorola, sets out how the carrier is moving from transport-only SIP trunking to an "intelligent SIP edge" that enriches calls in the network.

Microsoft Teams Phone: Recent New Features and What's Coming with Emily Kirby, Microsoft

Emily Kirby, Senior Product Manager on the Microsoft Teams Calling team, now owns the core calling space including multi-line, emergency calling and SBA.

Javed Khan, CEO of Neat, on the Future of Meeting Rooms and New Capabilities with On-Device AI

Javed Khan, four months into the CEO role at Neat and previously head of Cisco's collaboration business and a stint at autonomous driving software firm Aptiv, sets out his view on where meeting room technology goes next.

Understanding Agent 365 Hands On: Managing and Securing AI Agents with Microsoft's Graham Hosking

Graham Hosking, Senior AI Solutions Engineer at Microsoft looking after software developers and ISVs across Europe, takes a demo-led walk through Agent 365 — how it registers, observes and secures agents built in Microsoft platforms, in pro-code frameworks like LangChain, and on Amazon, Google…

Microsoft Places Updates Explained: Desk Booking, Room Booking and AI with Martin Boam, Microsoft

Martin Boam, an Architect in Microsoft's Field and Partner Centre of Excellence, walks through the current state of Microsoft Places, covering the April 2025 licensing changes, room and desk booking demos, Wi-Fi-based work location, the new admin portal and where Copilot and Work IQ fit in.

Dynamics 365 Contact Center Explained with Alpana Bajaj, at Microsoft

Alpana Bajaj leads the growth and product charter for Dynamics 365 Contact Center and Conversation AI at Microsoft, having worked on the product since its omnichannel and customer service days.