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Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

MDEP (Microsoft Devices Ecosystem Platform) Explained: Microsoft Teams Android devices and beyond

MDEP (Microsoft Devices Ecosystem Platform) Explained: Microsoft Teams Android devices and beyond

Chris Johnson, Senior Director for MDEP at Microsoft and a 25-year Microsoft veteran who previously led two generations of Surface Duo, explains what the Microsoft Devices Ecosystem Platform actually is and how it sits between Android Open Source, silicon vendors and OEMs. He covers the release and

Unpacking Teams Phone Mobile with VMO2's Duncan Finlay

Unpacking Teams Phone Mobile with VMO2's Duncan Finlay

Duncan Finlay leads the modern workplace portfolio at Virgin Media O2, which has become the third UK operator to go live with Teams Phone Mobile. He talks through the commercial pitch, why the total cost of ownership argument beats a feature list, the personas the service suits, and the PingCo-built

Trends in UCaaS and AI with Craig Durr and Kevin Kieller

Trends in UCaaS and AI with Craig Durr and Kevin Kieller

Analysts Kevin Kieller (EnableUC, BC Strategies) and Craig Durr (The Collab Collective) join Tom Arbuthnot live from Comms vNext to compare how the major UCaaS vendors are approaching AI. The conversation covers context versus model quality, Copilot licensing confusion, usage-based versus outcome-ba

Inside Gong’s AI Microsoft Teams Integration

Inside Gong’s AI Microsoft Teams Integration

Patrick Burke leads go-to-market for technology partnerships at Gong, the revenue AI platform. He explains how Gong captures and analyses sales conversations, why it partners with Numonix's recording-as-a-service to get compliant media from Microsoft Teams calls, and where agentic AI and MCP could t

Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR

Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR

Reto Schadegg, Global IT Infrastructure Manager at reinsurance group SCOR, describes replacing the video estate across 200 rooms in 35 offices and around 30 countries inside a 90-day window forced by an expiring backend contract. He covers device selection, drop shipping, network segmentation, a 40%

Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose

Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose

Michael Levy, CEO of recording vendor Numonix, explains what separates compliance-grade recording from Teams' native convenience recording, how Microsoft's compliance recording certification programme actually works, and the engineering effort needed to keep up with Teams API changes such as bot gro

Bookable Desks in Microsoft Teams Explained

Bookable Desks in Microsoft Teams Explained

Evie Grimshaw, a product manager on the Microsoft Teams Devices team responsible for Teams panels and bookable desks, explains how desk booking works across Microsoft Places and the Teams desktop client. The conversation covers peripheral-to-desk mapping in the Teams Rooms Pro Management Portal, aut