Where is my Microsoft 365 Data Stored? Data residency questions come up in every tenancy review. This Expert Briefing unpacks where Microsoft 365 workloads actually live, how the EU Data Boundary works, and how to verify data location per service.
Configure Meetings An expert briefing walking through how meetings are configured in Microsoft Teams — from meeting policies and settings in the Teams admin centre to lobby and join options, recording and transcription controls, and the practical decisions service owners face when rolling changes out to users.
Call Troubleshooting Basics An Expert Briefing walking through the fundamentals of Teams call troubleshooting: where to start when users report poor audio or dropped calls, which diagnostics and reports to reach for, and how to isolate network, device and client causes.
Networking Preparation An Expert Briefing on getting the network ready for Teams calls and meetings — bandwidth planning, QoS, media flows, firewall and proxy rules, VPN split tunnelling and pre-deployment assessment.
Networking Advanced An Expert Briefing for IT service owners and UC/AV teams digging into the advanced networking that underpins Microsoft Teams and Microsoft 365 - from bandwidth planning and QoS to traffic routing and troubleshooting real-world call quality issues.
Introduction to Frontline Workers in M365 An Expert Briefing on supporting frontline workers with Microsoft 365 — from F1 and F3 licensing and shared device sign-in to Shifts, Walkie Talkie and Viva Connections in Teams.
Teams Phone Devices Introduction An Expert Briefing walking through the Teams Phone device landscape: certified desk and conference phones, Teams displays, headsets, SIP Gateway for legacy handsets, plus provisioning, firmware and management from the Teams admin center.