Microsoft 365 AI Workplace Update March 2026
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for March 2026.
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CTO of LabourNet on Microsoft Teams Phone and Contact Centre with a Dispersed National Workforce
Mike Love, CTO at LabourNet — a South African HR, payroll and legislative compliance firm operating from major cities down to remote regional offices — explains why the business standardised on Microsoft Teams Phone and added Landis Contact Centre for availability-based routing.
Microsoft's Jeff Teper - SharePoint at 25, Past, Present, and AI Future
Jeff Teper, President of Microsoft 365 Collaborative Apps and Platforms, marks SharePoint's 25th anniversary with a look back at its origins in Site Server and the FrontPage server extensions, the painful multi-tenant cloud transition, and the MySite feature that IT switched off and which later…
Tony at NWN Explains How They Deliver Multi-Platform UCaaS at Scale with NUWAVE iPILOT
Tony McQueen, VP of UC & Collaboration at NWN, on managing nearly 200,000 telephony seats across Microsoft Teams, Zoom Phone and Cisco Webex in 25+ countries — and why NWN chose NUWAVE iPILOT over building its own carrier infrastructure.
Enterprise AI Competition is heating up
Tom Arbuthnot's notes from the Microsoft AI Tour in London on Microsoft IQ (Work, Fabric and Foundry IQ), plus Anthropic's Claude Cowork push, OpenAI's Frontier Alliances with McKinsey, BCG, Accenture and Capgemini, and Microsoft's sovereign cloud expansion.
AI enabling real-time communications with Adam Jacobs, IC3 Principal Program Manager at Microsoft
Adam Jacobs is a Principal Program Manager in Microsoft's IC3 team, the real-time communications platform behind Teams, having previously been an IT Director in UK financial services and spent a decade at Polycom.
Scaling Microsoft Teams Phone and Teams Rooms at BAE Systems with Andrew Wigmore
Andrew Wigmore is Teams Product Owner at defence contractor BAE Systems, where he has spent almost 40 years, moving from flight control software for Typhoon to owning all things Teams.