Configure Azure AD delegation by using administrative units Administrative units let you scope Entra ID (Azure AD) roles to a subset of users, groups and devices — so regional or departmental helpdesks manage only what they should.
Configure and Manage Azure AD Roles An Expert Briefing on assigning and governing directory roles in Entra ID (Azure AD) — built-in versus custom roles, scoping and delegation, least-privilege admin design, and using Privileged Identity Management to keep standing access in check.
Complex Telco Scenarios An Expert Briefing on the messy end of Teams Phone: migrating legacy PSTN estates, mixing Operator Connect, Direct Routing and Calling Plans, SBC and porting headaches, and the design decisions that keep large multi-country voice deployments working.
Viva Insights - Boosting Manager Effectiveness An Expert Briefing on how Microsoft Viva Insights helps managers see the patterns behind team wellbeing and productivity — from meeting load and after-hours work to 1:1 coaching habits and the team-level reports that protect employee privacy.
Viva Schmiva - Drive an ROI from Viva Microsoft Viva often lands as shelfware. This Expert Briefing looks at how to move past the licence and build a measurable business case — picking the right Viva modules, tying them to real adoption goals, and proving return to the people funding it.
Microsoft 365 Copilot - Experience and Preparation An Expert Briefing on getting Microsoft 365 Copilot right: what early deployments have taught us about readiness, data governance and oversharing, licensing decisions, pilot design, and driving adoption once licences land on desks.
Microsoft Teams Walkie Talkie Explained - Setup and Demo Push-to-talk in Teams, from end to end: how Walkie Talkie is licensed and enabled, pinning it via app setup policies, which Android and iOS devices (and rugged handsets) support it, plus a live channel demo.