Mastering Microsoft Teams Queues app - Use Cases and Walkthrough
Emily Kirby George, Senior Product Manager, Microsoft Teams Calling and Microsoft MVP Zach Bennett give an in-depth overview of the Queues App for Microsoft Teams.
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Microsoft Teams Recording and Transcription Uncovered, Ritika Gupta, Microsoft Group Product Manager
Ritika Gupta is the Microsoft Group Product Manager responsible for recording, transcription, interpretation and intelligent recap in Teams meetings. She explains how the speech stack feeds Copilot, facilitator and interpreter agent, why real-time transcription is the hardest quality problem, and…
MDEP (Microsoft Devices Ecosystem Platform) Explained: Microsoft Teams Android devices and beyond
Chris Johnson, Senior Director for MDEP at Microsoft and a 25-year Microsoft veteran who previously led two generations of Surface Duo, explains what the Microsoft Devices Ecosystem Platform actually is and how it sits between Android Open Source, silicon vendors and OEMs.
Microsoft Teams Phone vs. UCaaS Phone Apps for Microsoft Teams - Important Differences
Understand the key differences between native Microsoft Teams Phone and UCaaS phone app integrations like RingCentral, Zoom, and 8x8. Compare architecture, user experience, costs, and admin complexity to choose the right phone solution for Teams.
Unpacking Teams Phone Mobile with VMO2's Duncan Finlay
Duncan Finlay leads the modern workplace portfolio at Virgin Media O2, which has become the third UK operator to go live with Teams Phone Mobile. He talks through the commercial pitch, why the total cost of ownership argument beats a feature list, the personas the service suits, and the…
Microsoft Teams Monthly Update May 2025
Tom Arbuthnot rounds up May 2025 in under 15 minutes: Microsoft Build M365 news, the EU antitrust ruling on Teams pricing, classic Teams end of availability on 1 July, interactive agents in meetings, and Operator Connect, Teams Phone Mobile and Teams Rooms on Android updates.
10 Roadmap Highlights, MCP in Copilot, A2A agents in Teams and more
Tom Arbuthnot rounds up the month: 10 roadmap highlights, MCP and A2A agents landing in Copilot and Teams from Build, Microsoft's FY25 Q3 numbers ($70.1bn revenue, 430 million M365 seats), the EU antitrust offer, plus Commsverse and the Converged Comms Bootcamp.