All the Microsoft Ignite 2025 announcements in 24 minutes
Microsoft MVP Rolf Tröndle gives a comprehensive walkthrough of the news from Microsoft Ignite 2025.
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Unifying UCaaS and CCaaS: Teams Phone Extensibility, Unify and Dynamics 365 Contact Center
Sean Gilmour, Principal Product Manager Lead for Advanced Calling in Microsoft Teams, and Pratichi Dash, Product Manager for Dynamics 365 Contact Center Voice and Conversational AI, unpack what Teams Phone Extensibility (TPE) and the Unify certification actually are and how they differ.
Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle
Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.
Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify
Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams
Pre Ignite, New OpenAI deal, Teams Copilot Mode and Chat with Anyone
Ahead of Ignite in Chicago, Tom Arbuthnot unpacks Microsoft's restructured OpenAI deal (a 27% stake and IP rights through 2032), Teams' seventh Gartner Magic Quadrant leader placement, the new Copilot "Teams mode", chat with anyone via email address, and MCP connectors coming to Teams channel…
Microsoft 365 Copilot Chat, New Features, Business Value and How to Drive Adoption
Gareth Bleasdale, Senior GTM Manager for Modern Work and AI at Microsoft, has moved from Teams telephony and rooms to a full-time focus on driving adoption of the Microsoft 365 Copilot Chat entitlement that comes free with Entra accounts.
Microsoft Teams Monthly Update November 2025
Microsoft MVP Rolf Tröndle gives a comprehensive walkthrough of the news from Microsoft Ignite 2025.