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Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran

Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran

Mahendra Sekaran is the Microsoft CVP responsible for product management and data science across IC3 (Intelligent Conversations and Communication Cloud), the media, messaging, calling and PSTN platform beneath Teams, Dynamics and Copilot.

Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits

Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits

Marcel Gaufroid, Head of Sales – EU, at Luware shares a practical, step-by-step approach to implementing AI in the contact centre using Luware Nimbus, drawn from real-world experience with over a thousand customers.

The role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks

The role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks

Jenny Hicks is Technical Director at Midwich UK, having moved from mainstream and technical AV into UC as the category became the distributor's second largest.

Logitech's New Rally AI Cameras and Multi-Camera Microsoft Teams Rooms with Henry Levak

Logitech's New Rally AI Cameras and Multi-Camera Microsoft Teams Rooms with Henry Levak

Henry Levak, VP of Product for Logitech for Business, walks through Logitech's ISE 2026 hardware announcements — the dual-camera Rally AI Camera Pro, the digital-only Rally AI Camera with in-wall enclosure, and multi-camera support for up to four cameras on Microsoft Teams Rooms on Windows.

Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context

Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context

Brennan McReynolds leads product strategy in the Microsoft Places product and engineering group. He reviews what shipped during Places' first full year of general availability — desk booking on maps, check-in signals and the Graph APIs — and sets out the three partner integration patterns and how…

Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context

Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context

Brennan McReynolds, Product Strategy Lead for Microsoft Places, at Microsoft, shares what changed during Places’ first full year in general availability and what is coming next as hybrid work patterns continue to shift.