Product Briefing

Enterprise Voice Infrastructure Options On-Prem. Private Cloud and Cloud-Native with Ribbon and AWS

Gordon Eddy, VP of Product Management at Ribbon Communications, discusses the evolution of enterprise voice infrastructure—from on-prem appliances to cloud-native, public cloud deployments—and Ribbon's new strategic collaboration with AWS.

• Lessons from Ribbon's 25-year journey from on-prem SBCs to virtualised and fully containerised cloud-native solutions

• The new AWS strategic collaboration agreement and what it means for deployment optimisation, and customer engagement

• How enterprises are navigating hybrid deployments across private data centres and public cloud and the benefits of cloud

• Acumen: Ribbon's intelligent automation platform spanning DevOps, AIOps, and security ops

• Getting started with voice in AWS and leveraging existing cloud infrastructure and CI/CD practices

Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits

Marcel Gaufroid, Head of Sales – EU, at Luware shares a practical, step-by-step approach to implementing AI in the contact centre using Luware Nimbus, drawn from real-world experience with over a thousand customers.

Pure IP's Platform Strategy that Simplifies Enterprise Communications

Adnon Dow, Chief Strategy Officer, at Pure IP discusses the company's strategy for meeting enterprise customers where they are and simplifying the complexity of distributed communications.

AudioCodes Voca is Teams Unify Certified – discussing AI, Azure, and Smarter Contact Centres

Gidi Adlersberg, Voca Business Line Manager at AudioCodes, unpacks the evolutions of Voca CIC, now one of only five Microsoft Unify-certified Contact Centres.

Enterprise Voice Infrastructure Options On-Prem. Private Cloud and Cloud-Native with Ribbon and AWS

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Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits

Pure IP's Platform Strategy that Simplifies Enterprise Communications

AudioCodes Voca is Teams Unify Certified – discussing AI, Azure, and Smarter Contact Centres

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