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Tom Arbuthnot

Microsoft MVP and founder of Empowering.Cloud and ChangePilot. Host of the Teams Insider podcast and author of the M365 Perspective newsletter, covering Microsoft 365, Teams and Copilot for enterprise service owners.

Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager

Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager

Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway, joined the team before the service went GA in December 2021. He explains how SIP Gateway grew from basic call handling on legacy IP phones into a core part of the Teams Phone story covering DECT, analogue gateways and…

DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience

DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience

Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse — part of Germany's DERTOUR group and the REWE group, and one of Europe's largest tour operators — talks through the move off Avaya to Microsoft Teams voice and the four-year deployment of Landis Contact Center.

Lessons from BT's Large Scale Microsoft Teams Rooms Deployment

Lessons from BT's Large Scale Microsoft Teams Rooms Deployment

James Robinson spent 12 years at BT, finishing as head of audiovisual and office technology, and has now set up his own consultancy, AVenture Audio Visual.

Microsoft Devices Ecosystem Platform (MDEP) Explained

Microsoft Devices Ecosystem Platform (MDEP) Explained

Yoav Barzilay, a Microsoft Senior Product Manager on the Microsoft Devices Ecosystem Platform (MDEP) team and previously part of the Surface Hub effort, explains what MDEP is and how Microsoft's AOSP distribution fits alongside OEM Android builds in the Teams devices ecosystem.

AV and UC Converging with John Bailey, Senior Vice President AVI-SPL

AV and UC Converging with John Bailey, Senior Vice President AVI-SPL

John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, joins Tom Arbuthnot off the back of InfoComm to discuss the collision of AV and IT, why customers are prioritising reliability over new features, and how his team evaluates the flood of Microsoft Teams Rooms bars.

Microsoft Teams Monthly Update July 2024

Microsoft Teams Monthly Update July 2024

Our expert briefing on everything that landed in Microsoft Teams through July 2024 — new features hitting general availability, admin centre and policy changes, meetings, chat, calling and Rooms updates, plus what's coming next on the roadmap and what IT service owners should plan for.