Mastering Microsoft Teams Queues app - Use Cases and Walkthrough Emily Kirby George, Senior Product Manager, Microsoft Teams Calling and Microsoft MVP Zach Bennett give an in-depth overview of the Queues App for Microsoft Teams.
Microsoft Teams Phone vs. UCaaS Phone Apps for Microsoft Teams - Important Differences Understand the key differences between native Microsoft Teams Phone and UCaaS phone app integrations like RingCentral, Zoom, and 8x8. Compare architecture, user experience, costs, and admin complexity to choose the right phone solution for Teams.
