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Monthly Update

Microsoft Teams Monthly Update May 2024

Our monthly round-up of everything new in Microsoft Teams for May 2024 - the roadmap items, admin centre changes, meetings, chat and calling updates, and the client and device news worth acting on this month.

Microsoft Teams Monthly Update May 2024

Tom Arbuthnot's monthly Teams round-up covers Microsoft's Q3 earnings, with Teams reaching 300 million monthly active users, the Copilot early access programme expanding to 600 paying customers, and the first Android 12 certified Teams Rooms devices. Also included: Teams certification exam retirements, the Skype for Business phone migration to the SIP gateway, and EU antitrust unbundling rumours.

Chapters

  • Intro and thanks to Ribbon
  • Empowering Cloud briefings and new research
  • Teams hits 300 million monthly active users
  • Copilot early access programme and product-wide rollout
  • Android 12 arrives on certified Teams Rooms devices
  • Exam changes: MS-740, MS-721 and MS-102
  • Auto attendant and call queue Power BI template updates
  • Skype for Business phones and the Teams SIP gateway deadline
  • Poly retires RealConnect, partners with Pexip
  • EU antitrust and rumoured Teams unbundling
  • Roadmap: Windows 11 rooms, Android update controls, export API
  • Upcoming events

Key insights

  • Teams is now at 300 million monthly active users, up from 280 million announced in January.
  • Microsoft says 60% of enterprise customers have a Teams Phone, Rooms or Premium attach, and Teams Rooms revenue more than doubled.
  • The Copilot early access programme is invitation only, covers 600 customers worldwide and is a paid preview with no pricing announced.
  • AudioCodes RXV81 and Yealink DeskVision A24 are the first certified Teams Rooms devices on Android 12, which affects supported lifecycle length.
  • MS-740 has been retired; MS-700 and the beta MS-721 remain, and MS-102 replaces MS-100 and MS-101, both retiring in July.
  • Skype for Business phones must be reflashed to standard SIP firmware and re-registered to the Teams SIP gateway before 31 July.
  • Microsoft has published a CQD-based Power BI template and admin centre log check to identify affected 3PIP devices.
  • Teams Rooms on Windows 10 go end of support on 14 October 2025, and Windows 11 upgrade eligibility is chipset dependent.

Insights summarised by AI from the episode transcript, reviewed by the Empowering.Cloud team.

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