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Monthly Update

Microsoft Teams Monthly Update August 2024

The August 2024 round-up of everything new in Microsoft Teams — features that have shipped, rollouts currently in flight, and the roadmap, client and admin changes IT service owners and UC/AV teams should be planning for.

Microsoft Teams Monthly Update August 2024

Tom Arbuthnot covers Microsoft's FY24 Q4 earnings, including Teams Premium passing 3 million seats and the Dynamics 365 Contact Center push, plus new Teams client features such as the redesigned meeting gallery layout and custom emojis. Device news includes speaker recognition on all Microsoft Teams Rooms on Windows, and support end dates for Teams Displays and legacy Android phones.

Chapters

  • Intro and thanks to Ribbon
  • New content on Empowering.Cloud
  • Microsoft FY24 Q4 earnings and Copilot numbers
  • Teams Premium and Dynamics 365 Contact Center
  • Teams client updates: search, notifications, gallery layout
  • Custom emojis and the Copilot dashboard
  • Speaker recognition and Teams Rooms 5.1.24.0
  • Teams phones and panels updates
  • Android support date changes and legacy chat service retirement
  • Teams Displays end of support
  • Device certifications: Jabra PanaCast 50 and Shure
  • Roadmap watch and upcoming events

Key insights

  • Teams Premium has surpassed 3 million seats, up 400% year on year, against 320 million Teams monthly active users.
  • Copilot was mentioned 42 times on the earnings call; 77,000 organisations now use Copilot, up 180% year on year.
  • The new meeting gallery layout gives equal-sized tiles, 4/9/16/49 options, and automatically gives Teams Rooms a wider tile.
  • Custom emojis are on by default tenant-wide; admins can control creation and deletion or disable the feature entirely.
  • The Copilot dashboard is now included with Copilot for Microsoft 365, no longer requiring a Viva Insights licence, for tenants with 100+ assigned licences.
  • Speaker recognition now works on all Microsoft Teams Rooms on Windows via cloud processing, with no intelligent speaker hardware required.
  • Legacy chat service decommissioning on 30 September breaks incoming call notifications on unsupported Android 8.1 and 9 phones; see MC810172.
  • Microsoft ends support for Teams Display devices on 30 September 2025, with reasonable-effort support for a further two years.

Insights summarised by AI from the episode transcript, reviewed by the Empowering.Cloud team.

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