Unified Call Quality Monitoring - Microsoft Teams, Webex, Zoom and Operator - Pure IP Observability

Diana Florea, Director of Product Management at Pure IP, introduces Pure IP Observability, a self-service platform providing end-to-end call quality visibility across UCaaS platforms and PSTN networks.

• Correlates data from Microsoft Teams, Webex and Zoom with SBC metrics in a single unified dashboard

• End-to-end call flow visibility from end client to PSTN network, helping identify where quality issues originate

• Self-service reporting with customisable alerts, thresholds and dashboards managed directly by the customer

• Flexible deployment supporting multi-tenant environments, multiple UCaaS platforms and security group-based user scoping

• Simplifies troubleshooting and escalation with historical data and real-time monitoring across the entire call path

Link to the product page here: Pure IP Observability Platform - Unified Integrations | Pure IP

Thanks to Pure-IP for their support of Empowering.Cloud