Understanding the new Microsoft Teams Unified Chats and Channels Experience

Noga Ronen, Senior Product Marketing Manager, Microsoft Teams at Microsoft discusses one of the most significant updates to Microsoft Teams since its launch: the new chat and channels experience.

• Microsoft Teams now offers a combined chat and channels interface, providing users with a more unified experience
• Custom sections and favourites allow users to personalise their experience
• Enhanced filtering options enable users to triage their messages with persistent filters for unread messages and @mentions
• Future enhancements, such as threaded conversations and AI features, which will further enhance collaboration and information discovery across the platform
• How users can toggle between new and classic modes, giving them control over their experience in Microsoft Teams