Skip to content

Empowering.Cloud

Sign in Join free

Microsoft Teams

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

AudioCodes' John Corbett and Marlin Communications' Richard Hill unpack Meeting Insights: automated summaries, action points and Q&A for Microsoft Teams, with Zoom, Google Meet and Webex support on the way, plus real-world wins in legal and finance.

Microsoft Teams Monthly Update February 2025

Microsoft Teams Monthly Update February 2025

MVP Tom Arbuthnot rounds up February's Microsoft Teams news in 15 minutes, straight from ISE 2025: Teams Rooms Express Install, new MDEP OEMs and ODMs, MTR on Windows Boards and Edge web apps, multiple camera view, Super Resolution, plus new hardware from Shure, Jabra, Logitech and MAXHUB.

Luware Nimbus Microsoft Teams Contact Center 2025 Roadmap Revealed

Luware Nimbus Microsoft Teams Contact Center 2025 Roadmap Revealed

Luware's Markus Weisbrod (Nimbus Product Manager) and Martina Willig (Head of Presales) unpack the 2025 Nimbus roadmap: AI virtual customer assistants, agent coaching, omnichannel and parallel task handling, outbound calling workflows and richer customer journey reporting on one Teams-native…

Microsoft Teams Monthly Update January 2025

Microsoft Teams Monthly Update January 2025

MVP Tom Arbuthnot rounds up January's Microsoft Teams news in under 15 minutes: SMS in Teams Calling Plans for the US and Canada, the new website chat widget, transcription on by default for new tenants, shareable Meeting Recap links, mandatory Android device updates and the AOSP move, extra MTR…

Deploying Landis Microsoft Teams Attendant Console in 103 seconds - Live Install and Demo

Deploying Landis Microsoft Teams Attendant Console in 103 seconds - Live Install and Demo

Shannon Martin, Account Executive at Landis, installs the Landis Attendant Console on Tom's tenant in 103 seconds, then walks through one-click blind, safe and consult transfers, presence visibility and Teams compatibility.

Microsoft Teams Monthly Update December 2024

Microsoft Teams Monthly Update December 2024

Our December 2024 round-up of everything new in Microsoft Teams, with the Empowering.Cloud team walking through the latest meetings, calling, chat and admin updates rolling out this month.

Microsoft Teams Transcription and Compliance Controls

Microsoft Teams Transcription and Compliance Controls

An Expert Briefing on the admin side of Microsoft Teams transcription: where the policy switches live, who can start and stop a transcript, how meeting recordings and transcripts are retained and surfaced to eDiscovery, and the consent and privacy questions IT service owners need answered before…