Microsoft Teams

Preston Martin and Paul Martin at Landis UC Technologies, demo real world AI use cases in Landis Attendant Console and Contact Center. * How Landis is leveraging AI to provide practical tools like transcription and database lookups, empowering agents during customer interactions * Capabilities of their Agent AI Assistant include automatically generating

MVP Graham Walsh, Director, Global Technical Sales, Alliances at Neat, walks us through the functionalities and benefits of Neat's new App Hub mode. * Neat App Hub Mode is a third option for Neat devices, alongside Zoom and Microsoft Teams, allowing for expanded functionality and tested third-party apps * Neat

John Corbett, Director of Recording Solutions EMEA and APAC at AudioCodes, and Richard Hill, Senior Solution Consultant at Marlin Communications, discuss AudioCodes' Meeting Insights and real-world success stories. * Meeting Insights automates the creation of meeting summaries, action points and Q&A, improving efficiency. * Initially designed for Microsoft Teams,

Markus Weisbrod, Nimbus Product Manager and Martina Willig, Head of Presales at Luware, delve into Luware Nimbus and their ambitious Roadmap for 2025, focusing on AI integration, omnichannel support, improved reporting, and operational efficiency. * One Platform for a consistent customer experience across small teams and large contact centers * AI enhancements