Create, Configure and Manage Groups
A practical walkthrough of Microsoft 365 group creation, configuration and lifecycle management — covering group types, naming and expiration policies, membership, guest access and the admin controls behind them.
Expert Briefing
Create, Configure and Manage Users
An Expert Briefing walkthrough of user lifecycle admin in Microsoft 365 — creating accounts in the admin centre and Entra ID, bulk imports, assigning licences and roles, password and MFA settings, plus guest access, blocking and restoring deleted users.
Teams Phone Delivery Overview
An expert briefing walking through how Teams Phone gets delivered end to end \u2014 comparing Calling Plans, Operator Connect and Direct Routing, plus licensing, number porting and the planning decisions that shape a smooth voice rollout.
Configure and Manage Device Join and Registration
Entra ID device identity explained: when to use Entra registered, Entra joined or hybrid joined devices, how to control who can join, and how join state feeds Intune enrolment, Conditional Access and SSO.
Teams Phone Licensing
An Expert Briefing on how Teams Phone licensing actually works "Calling Plans, Operator Connect and Direct Routing, plus Common Area Phone and Shared Devices licences ", and where the costs and gaps tend to appear.
Plan Teams Live Events
An expert briefing on planning Microsoft Teams live events end to end \u2014 covering event formats and licensing, producer and presenter roles, network and device readiness, rehearsals, attendee experience and post-event reporting.
Teams Meeting Configuration
An Expert Briefing walking through how Teams meetings are configured in the Teams admin center - meeting policies and settings, lobby and join options, recording and transcription controls, and how to shape the experience for different groups of users.