Expert Briefing

Part 2 of the Expert Briefing on Microsoft Entra ID user authentication, continuing the walkthrough of authentication methods, multifactor authentication and passwordless options, and how to plan, roll out and manage them across your tenant.

Part 1 of our Expert Briefing on Microsoft Entra ID user authentication: how to plan, implement and manage authentication methods, MFA, passwordless sign-in and self-service password reset across your tenant.

Step-by-step walkthrough of renewing a TLS certificate on an AudioCodes SBC: generating the CSR from the right TLS context, importing the signed certificate and root chain, and confirming Direct Routing keeps flowing.

A walkthrough of Teams Phone Mobile: how SIM-based calling gives users one number across their mobile and Teams, which operators support it, what licences are needed, and how to set it up and use it day to day.

An Expert Briefing on tracking adoption and usage across Microsoft 365 and Teams \u2to turn admin centre reports and usage analytics into evidence of what's actually being used, where uptake is stalling and which teams need targeted support.

Spotting a Microsoft 365 incident before the helpdesk queue fills up starts with the Service Health dashboard. This briefing walks through reading incidents and advisories, tracking impact on your tenant, and configuring email and Teams notifications so the right people hear about outages first.

An Expert Briefing on hybrid identity: how to connect on-premises Active Directory to Microsoft Entra ID, weigh up password hash sync, pass-through authentication and federation, and keep sync healthy.