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Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

Customer Stories and Enhancing Meetings with AI, Brad Hintze, Crestron

Customer Stories and Enhancing Meetings with AI, Brad Hintze, Crestron

Brad Hintze, EVP of Global Marketing at Crestron, walks through three customer deployments — Puma, Fortuna Entertainment Group and Blue Water Financial Services — and what they reveal about standardising Teams Rooms across every room size. He also covers why AI transcription is raising the bar on ro

"AV and IT have converged", Tim Albright AVNation

"AV and IT have converged", Tim Albright AVNation

Tim Albright, founder of AVNation Media, has spent 13 years covering the audiovisual industry for tech managers in higher education and corporate estates. He talks to Tom Arbuthnot about why the AV/IT convergence argument is over, what device certification really buys you, why audio should always be

Bring Your Own Device Microsoft Teams Meetings with Eshan Mathur, Senior Product Manager

Bring Your Own Device Microsoft Teams Meetings with Eshan Mathur, Senior Product Manager

Eshan Mathur, Senior Product Manager at Microsoft, owns BYOD end user and IT admin experiences for Teams. He explains how Microsoft defines a BYOD space, the new client behaviours that trigger when a shared peripheral is plugged in, and how Auto Association aims to populate a BYOD room inventory in

Microsoft Teams and Teams Phone in 2025 with Metrigy's Irwin Lazar

Microsoft Teams and Teams Phone in 2025 with Metrigy's Irwin Lazar

Irwin Lazar, President and Principal Analyst at Metrigy, shares buyer-side research data on hybrid work policies, practical generative AI adoption and the Teams Phone PSTN mix. He and Tom Arbuthnot dig into licensing pressure post-unbundling, why large enterprises still favour Direct Routing, and th

Teams Phone Product Management - Balancing Innovation and Fundamentals

Teams Phone Product Management - Balancing Innovation and Fundamentals

Emily Kirby George is a Senior Product Manager on the Microsoft Teams calling team who came into product via eight years in Skype for Business product support and Microsoft IT's internal Teams migration. She explains how Teams Phone features get prioritised across three pillars — fundamentals, AI an

From Microsoft to SOFTEL: Aaron Steele's Teams Journey

From Microsoft to SOFTEL: Aaron Steele's Teams Journey

Aaron Steele, UC Practice Lead at SOFTEL, spent 13 years at Microsoft across MCS, the CXP/CAPE quality programmes and the Teams product group before moving into the partner world. He covers the origins of the call quality dashboard and QER process, the NDI-based Teams builds behind the NBA bubble ga

Truly Cloud Native SBCs and voice services with Mark Cobbold at Ribbon

Truly Cloud Native SBCs and voice services with Mark Cobbold at Ribbon

Mark Cobbold, Vice President of Product Management at Ribbon, draws on a career spanning Bell Northern Research, Nortel and Genband to explain how voice networks are moving from physical and virtualised deployments to genuinely cloud-native architectures. The conversation covers microservices and Ku