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Teams Insider

The Microsoft Teams Insider podcast: Tom Arbuthnot in conversation with Microsoft product leads, enterprise service owners and industry experts on Teams, Microsoft 365, Copilot, meeting rooms and voice. Every episode with video, audio and AI-summarised key insights.

Microsoft Teams Phone and Rooms at Kingfisher, Revolutionising Retail Communications

Microsoft Teams Phone and Rooms at Kingfisher, Revolutionising Retail Communications

Matt Sheldrick is M365 Product Designer at Kingfisher, the multinational DIY retail group behind B&Q, Screwfix, Castorama and Brico Depot, with around 80,000 colleagues and 1,900 stores in a single Microsoft 365 tenant. He walks through the group's five-year meeting room programme, including Teams R

Understanding Microsoft Teams Premium: Features and Use Cases

Understanding Microsoft Teams Premium: Features and Use Cases

Mansoor Malik, Principal Group Product Manager for Teams Premium at Microsoft, gives a tour of the Teams Premium SKU, from the research behind its three pillars to the features that get the least airtime. He and Tom Arbuthnot cover ROI measurement, licence reclamation, meeting protection and where a

UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC

UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC

A crossover recording with the UC Status Podcast, where Tom Arbuthnot joins hosts Randy Chapman, Mark Vale and Shawn Harry. The four review what actually shipped for Microsoft Teams in 2024 — the client swap, Places, Teams Premium and the Queues app — and argue over BYOD rooms, MDEP and ARM-based ro

Chandra Chivukula, Vice President, Engineering Microsoft Teams

Chandra Chivukula, Vice President, Engineering Microsoft Teams

Chandra Chivukula, Vice President of Engineering for Microsoft Teams, has been on the Teams engineering team since before the product had a single customer. He talks Tom through the original Angular/Electron architecture bet, the shift to React and WebView2, how the migration of 320 million-plus use

Video Rooms in 2025 with Olly Henderson, Head of Video Product Jabra

Video Rooms in 2025 with Olly Henderson, Head of Video Product Jabra

Olly Henderson, Head of Video Product Management and Portfolio at Jabra, joins Tom Arbuthnot ahead of ISE to introduce the PanaCast 40 VBS small-room Android bar and explain the move to MDEP. The conversation also covers edge AI, express install, zero-touch deployment and why BYOD is now a permanent

City of Independence, from Analog Phones to Microsoft Teams and Five9 over 20 locations

City of Independence, from Analog Phones to Microsoft Teams and Five9 over 20 locations

Chris A. Johnson, IT manager at the City of Independence, Missouri, describes replacing a patched-together analog Avaya estate across 30 municipal buildings with Microsoft Teams Phone and Five9, delivered with AVI-SPL. He covers the hybrid on-prem/cloud decision, contact centre gains for utility cus

Microsoft Teams Phone Success at Derby City Council

Microsoft Teams Phone Success at Derby City Council

Kathie Anderson manages the networks and telecoms teams at Derby City Council, joined by Karl Smith (Solution Architect, LoopUp) and Oli Lifely (Head of Sales, Luware). They cover the council's move from a 15-year-old Cisco contact centre and Skype for Business to Teams Phone on Operator Connect, wi