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Dynamics 365 Contact Center Explained with Alpana Bajaj, at Microsoft

Dynamics 365 Contact Center Explained with Alpana Bajaj, at Microsoft

Alpana Bajaj leads the growth and product charter for Dynamics 365 Contact Center and Conversation AI at Microsoft, having worked on the product since its omnichannel and customer service days.

Alex Tan, AudioCodes: Multi-Camera Microsoft Teams Rooms on Android

Alex Tan, AudioCodes: Multi-Camera Microsoft Teams Rooms on Android

Alex Tan, Enterprise UC Solution Lead for APAC at AudioCodes, presents a lightning update on AudioCodes' modular multi-camera approach to Microsoft Teams Rooms on Android.

Why Microsoft Is Quietly Winning with Enterprise AI with Rishi Kumar, Logitech

Why Microsoft Is Quietly Winning with Enterprise AI with Rishi Kumar, Logitech

Rishi Kumar, Director of Alliances and Go-to-Market at Logitech, owns the company's Microsoft partnership across co-innovation, co-marketing and co-sales.

Craig Durr, The Collab Collective: Why the Device Market Forecast Dropped From 6% to 3%

Craig Durr, The Collab Collective: Why the Device Market Forecast Dropped From 6% to 3%

Craig Durr, Chief Analyst and Founder at The Collab Collective and a former group video product lead at Polycom/Poly, walks through his annual five-year video conferencing device forecast and explains why he has cut the compound annual growth rate from around 6% to just under 3%.

Microsoft 365 AI Workplace Update July 2026

Microsoft 365 AI Workplace Update July 2026

It's the start of Microsoft's new fiscal year — and there's plenty to unpack. Inside: the new $2.5B Microsoft Frontier company, Copilot Cowork going GA (and what it really costs), new Copilot models and experiences.

Microsoft Teams Phone and Recording - API Integrations, Automations - Ben Richardson at SmartSearch

Microsoft Teams Phone and Recording - API Integrations, Automations - Ben Richardson at SmartSearch

Ben Richardson, Infrastructure Engineer at anti-money laundering and identity verification platform SmartSearch, joins Andy Whiteside, VP of Sales at Numonix, to explain how a 200-person business replaced an end-of-life on-premises call recorder with cloud recording for Microsoft Teams.