Empowering.Cloud

Sign in Subscribe

Latest

Set up & Manage Multi-Tenant in Microsoft 365 Deep Dive

Set up & Manage Multi-Tenant in Microsoft 365 Deep Dive

MVP Rolf Tröndle explore the intricacies of multi-tenant configurations within Microsoft 365. * Practical scenarios for employing multi-tenant setups, e.g. conglomerates, mergers, compliance needs across geographies and test environments * Understanding the building blocks essential for successful deployment * Step-by-step demonstration of setting up multi-tenant configurations

Understanding Neat App Hub: Features, Functions & Flexibility

Understanding Neat App Hub: Features, Functions & Flexibility

MVP Graham Walsh, Director, Global Technical Sales, Alliances at Neat, walks us through the functionalities and benefits of Neat's new App Hub mode. * Neat App Hub Mode is a third option for Neat devices, alongside Zoom and Microsoft Teams, allowing for expanded functionality and tested third-party apps * Neat

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

John Corbett, Director of Recording Solutions EMEA and APAC at AudioCodes, and Richard Hill, Senior Solution Consultant at Marlin Communications, discuss AudioCodes' Meeting Insights and real-world success stories. * Meeting Insights automates the creation of meeting summaries, action points and Q&A, improving efficiency. * Initially designed for Microsoft Teams,

Microsoft Teams Monthly Update February 2025

Microsoft Teams Monthly Update February 2025

MVP Tom Arbuthnot shares all the Microsoft Teams news and announcements from ISE in just 15 minutes. Grab the deck * Microsoft Teams Rooms Express Install * ISE News and New Devices * MDEP - New OEMs and ODMs * MTRoW Boards + Edge WebApps * MTRoW Multiple Camera View * Microsoft Teams Super Resolution * New Teams

Dynamics 365 Contact Center Explained: Features, Licensing and Use Cases

Dynamics 365 Contact Center Explained: Features, Licensing and Use Cases

MVP Chris Goodwill, Strategic Partner Manager and Solution Specialist delves into the implications, use cases and future possibilities of Dynamics 365 Contact Center. * The evolution of Dynamics 365 Contact Center from its roots in Dynamics CRM * How Dynamics 365 Contact Center leverages Azure Communication Services and integrates with Microsoft'

Luware Nimbus Microsoft Teams Contact Center 2025 Roadmap Revealed

Luware Nimbus Microsoft Teams Contact Center 2025 Roadmap Revealed

Markus Weisbrod, Nimbus Product Manager and Martina Willig, Head of Presales at Luware, delve into Luware Nimbus and their ambitious Roadmap for 2025, focusing on AI integration, omnichannel support, improved reporting, and operational efficiency. * One Platform for a consistent customer experience across small teams and large contact centers * AI enhancements

5 Reasons On-Premises Telephony Remains Key, even when moving to UCaaS

5 Reasons On-Premises Telephony Remains Key, even when moving to UCaaS

Download the Full PDF whitepaper here: 5 Reasons On-Premises Telephony Remains Key, even when moving to UCaaS About This Paper This paper discusses the continued relevance of on-premises telephony connectivity in 5 specific scenarios. The aim is to inform organisations on a journey to UCaaS or cloud telephony. This paper