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Tom Arbuthnot

Microsoft MVP and founder of Empowering.Cloud and ChangePilot. Host of the Teams Insider podcast and author of the M365 Perspective newsletter, covering Microsoft 365, Teams and Copilot for enterprise service owners.

First Look at the Neat Board 32 Microsoft Teams Rooms With MDEP

First Look at the Neat Board 32 Microsoft Teams Rooms With MDEP

Graham Walsh, Microsoft MVP, Director of Global Technical Sales and Alliances at Neat, gives an exclusive first look at the Neat Board 32, the latest all-in-one collaboration device designed for huddle spaces and express-install meeting rooms.

Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI

Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI

James Parkes, Siunie Sutjahjo and Victor Guzman from Microsoft walk through the current state of Teams call quality tooling, from the history of CQD on-premises to the new intelligent classifiers, the v5.3 Power BI QER report pack, silent test call and admin-initiated remote log collection.

The Lenovo Microsoft Teams Rooms Portfolio Explained and the Huddly Partnership

The Lenovo Microsoft Teams Rooms Portfolio Explained and the Huddly Partnership

Sean Langley, Smart Collaboration Technologist at Lenovo gives a lightning update on the Microsoft Teams Rooms on Windows portfolio and the growing partnership with Huddly.

Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager

Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager

Brian McGough has run Microsoft 365 Message Center since 2018 and leads change communications across the M365, Dynamics, Windows and Intune posting teams.

Decoding Dynamics 365 Contact Center: Microsoft Teams Voice, New AI Agents, and Licensing

Decoding Dynamics 365 Contact Center: Microsoft Teams Voice, New AI Agents, and Licensing

Adam Ball, Co-founder and Vice President at Cloud Revolution and Microsoft MVP, Marcus Schmidt, Principal Program Manager, Dynamics 365 Product Team at Microsoft, and Taimoor Husain, M365 Telco Strategy Manager at Microsoft, discuss the what, why and how of Dynamics 365 Contact Center.