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Tom Arbuthnot

Microsoft MVP and founder of Empowering.Cloud and ChangePilot. Host of the Teams Insider podcast and author of the M365 Perspective newsletter, covering Microsoft 365, Teams and Copilot for enterprise service owners.

Understanding Microsoft Teams Premium: Features and Use Cases

Understanding Microsoft Teams Premium: Features and Use Cases

Mansoor Malik, Principal Group Product Manager for Teams Premium at Microsoft, gives a tour of the Teams Premium SKU, from the research behind its three pillars to the features that get the least airtime.

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

Understanding AudioCodes Meeting Insights: AI for Smarter Meeting Management

AudioCodes' John Corbett and Marlin Communications' Richard Hill unpack Meeting Insights: automated summaries, action points and Q&A for Microsoft Teams, with Zoom, Google Meet and Webex support on the way, plus real-world wins in legal and finance.

Microsoft Teams Monthly Update February 2025

Microsoft Teams Monthly Update February 2025

MVP Tom Arbuthnot rounds up February's Microsoft Teams news in 15 minutes, straight from ISE 2025: Teams Rooms Express Install, new MDEP OEMs and ODMs, MTR on Windows Boards and Edge web apps, multiple camera view, Super Resolution, plus new hardware from Shure, Jabra, Logitech and MAXHUB.

UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC

UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC

A crossover recording with the UC Status Podcast, where Tom Arbuthnot joins hosts Randy Chapman, Mark Vale and Shawn Harry. The four review what actually shipped for Microsoft Teams in 2024 — the client swap, Places, Teams Premium and the Queues app — and argue over BYOD rooms, MDEP and ARM-based…

Dynamics 365 Contact Center Explained: Features, Licensing and Use Cases

Dynamics 365 Contact Center Explained: Features, Licensing and Use Cases

MVP Chris Goodwill traces Dynamics 365 Contact Center from its Dynamics CRM roots to today's Azure Communication Services-powered omnichannel platform — covering licensing, deployment, AI-driven self-service and insights, plus how Lenovo and Virgin Money are using it.

Chandra Chivukula, Vice President, Engineering Microsoft Teams

Chandra Chivukula, Vice President, Engineering Microsoft Teams

Chandra Chivukula, Vice President of Engineering for Microsoft Teams, has been on the Teams engineering team since before the product had a single customer.