Microsoft 365 AI Workplace Update February 2026
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for February 2026.
Tom Arbuthnnot
Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits
Marcel Gaufroid, Head of Sales – EU, at Luware shares a practical, step-by-step approach to implementing AI in the contact centre using Luware Nimbus, drawn from real-world experience with over a thousand customers.
Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context
Brennan McReynolds, Product Strategy Lead for Microsoft Places, at Microsoft, shares what changed during Places’ first full year in general availability and what is coming next as hybrid work patterns continue to shift.
Pure IP's Platform Strategy that Simplifies Enterprise Communications
Adnon Dow, Chief Strategy Officer, at Pure IP discusses the company's strategy for meeting enterprise customers where they are and simplifying the complexity of distributed communications.
Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle
Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.
Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify
Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams
Customer and Agent Assist AI Demos in Landis Teams Contact Center and Attendant Console
Preston Martin and Shannon Martin, Account Executives at Landis, demo practical AI for their Microsoft Teams Contact Centres and Attendant Console