Expert Briefing

An Expert Briefing walking through the tenant-wide settings in Azure AD (Microsoft Entra ID) that shape your whole environment - from user and group creation rights to app registrations, guest access and external collaboration controls - and how to set them sensibly.

Walk through adding a custom domain to Azure AD (Microsoft Entra ID): verifying ownership with TXT or MX records, setting the primary domain, aligning UPN suffixes for sign-in, and safely removing domains that are no longer needed.

Administrative units let you scope Entra ID (Azure AD) roles to a subset of users, groups and devices — so regional or departmental helpdesks manage only what they should.

An Expert Briefing on assigning and governing directory roles in Entra ID (Azure AD) — built-in versus custom roles, scoping and delegation, least-privilege admin design, and using Privileged Identity Management to keep standing access in check.

An Expert Briefing on the messy end of Teams Phone: migrating legacy PSTN estates, mixing Operator Connect, Direct Routing and Calling Plans, SBC and porting headaches, and the design decisions that keep large multi-country voice deployments working.

An Expert Briefing on how Microsoft Viva Insights helps managers see the patterns behind team wellbeing and productivity — from meeting load and after-hours work to 1:1 coaching habits and the team-level reports that protect employee privacy.

Microsoft Viva often lands as shelfware. This Expert Briefing looks at how to move past the licence and build a measurable business case — picking the right Viva modules, tying them to real adoption goals, and proving return to the people funding it.