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Alistair Pidd

Featured on the Teams Insider podcast and Empowering.Cloud briefings.

Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify

Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify

Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams

The 5 Microsoft Teams Phone User Personas for Deployment Success

The 5 Microsoft Teams Phone User Personas for Deployment Success

The 5 Microsoft Teams Phone User Personas - how many have you met? Thanks to Alistair Pidd for an insightful discussion on the different User personas associated with Microsoft Teams Phone, considering the different requirements for diverse business environments.