Microsoft 365 Groups and Microsoft Teams
An Expert Briefing on how Microsoft 365 Groups sit behind every team — covering membership, lifecycle, naming and expiration policies, and the governance decisions IT service owners need to get right.
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Introduction to Teams Analytics and User Accessible Analytics
An Expert Briefing walkthrough of the analytics available to Teams admins and end users \u2014 from usage and activity reporting in the Teams admin centre to the insights people can see about their own meetings, calls and collaboration habits.
Manage Teams Phone
An Expert Briefing on the day-to-day realities of running Teams Phone: number management, voice and calling policies, Calling Plans versus Operator Connect and Direct Routing, auto attendants and call queues, plus the admin centre and PowerShell tasks that keep calling healthy.
Manage apps for Microsoft Teams
A practical walk through app governance in Microsoft Teams: where app permission and setup policies live in the Teams admin center, how app centric management changes who gets what, and how to handle third-party and custom app requests without becoming the bottleneck.
Messaging policies
An Expert Briefing on Teams messaging policies: how chat and channel features such as editing, deleting, read receipts, Giphy and priority notifications are controlled, and how policies are created and assigned to users in the Teams admin center.
Create and manage teams
An Expert Briefing on the practicalities of creating and managing teams in Microsoft Teams — from team types, templates and membership to ownership, channels and the governance guardrails that keep sprawl in check.
Microsoft Teams Network Planner
An expert briefing on the Microsoft Teams Network Planner: how to model sites, personas and usage patterns to estimate bandwidth needs and check network readiness before a Teams rollout.