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Microsoft MVPs Tom Arbuthnot, Co-Founder of Empowering.Cloud and Rolf Troendle, Founder of ChangeCockpit, walk through the Microsoft 365 updates with the biggest enterprise impact this month.

We are lining up for Microsoft Ignite in November, where some of the big announcements will land — but there is still plenty to talk about this month. Teams Phone Agent is generally available, Azure Communication Services is retiring as a standalone product, deepfake detection is coming to Teams meetings, and

Karen Klosinski, VP Product & Solutions, Ron Wolfe, VP, Microsoft Practice, both at AVI-SPL and Tom Arbuthnot, Co-Founder of Empowering.Cloud discuss how the rapid pace of change in collaboration technology demands a structured approach to managing meeting rooms and intelligent workspaces.

Recorded live at Ribbon INSIGHTS London, Tom Arbuthnot presented on who stands to profit from AI agents, with a focus on voice agents, contact centres, and the telecom operator opportunity.